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crazymanslayer



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Join date : 2012-06-17

PostSubject: Lost membership   Sun Oct 18, 2015 8:03 am

I had just bought membership and now am no longer a member I would like this corrected ASAP

Date/Time: 30-Sep-2015 3:02:40 PDT
Transaction ID: 7569810195
Payment Method: MasterCard xxxxxxxx
Transaction Type: Purchase
Auth Code: 060240
Total: 61.74 (USD)
Your Subscription Keys
Gold Membership - 12 Months

This was the key used and it expired before even one month passed so I'm not sure what happened.


Last edited by Admin on Tue Oct 27, 2015 1:02 am; edited 1 time in total (Reason for editing : Please don't post keys publically)
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PostSubject: Re: Lost membership   Tue Oct 27, 2015 1:01 am

I've looked into this and everything shows up as working. What is the username you're using to log in with?

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crazymanslayer



Posts : 3
Points : 1780
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Join date : 2012-06-17

PostSubject: Re: Lost membership   Tue Oct 27, 2015 4:59 pm

I am logging in with the account crazymanslayer I had gold for a short while but now shows me as a normal member for some reason I found it odd
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PostSubject: Re: Lost membership   Thu Oct 29, 2015 4:03 pm

I've found the problem. You have 2 accounts that have the same email save for 1 letter difference. One is a member account (that is under the username: crazymanslayer) the other is a gold member account (that is under the name swingnmaniac) You need to log in with the username swingnmaniac to access your gold account.

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crazymanslayer



Posts : 3
Points : 1780
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Join date : 2012-06-17

PostSubject: Re: Lost membership   Sat Oct 31, 2015 6:57 am

Haha I honestly dont remember making that second account must have signed into it without realizing it as I use both usernames quite often. Sorry for the confusion and thanks for the help
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