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 Payment Error after Completion of Transaction: Transaction was Canceled by User.

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phAint



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PostSubject: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Fri Sep 18, 2015 6:43 am

I tried purchasing a 2 month membership using Paysafecard TWICE now, and each time I have been getting the error: Transaction was canceled by User. The amount owed was booked off of my prepaid cards though and I did not receive my payed goods. I hope this will be fixed in ASAP.
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The Viewer

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PostSubject: Re: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Fri Sep 18, 2015 10:25 pm

You should probably contact Tyvara to get some help with this. You can send her an email at hthstudios.tyvara@gmail.com. Best of luck!
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phAint



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PostSubject: Re: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Sat Sep 19, 2015 6:06 am

Thank you! I have contacted her and am awaiting a reply.
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Admin
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PostSubject: Re: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Mon Sep 28, 2015 12:30 pm

We're sorry about the problems with Paysafecard. We're looking into the problem. As soon as I have more info, I'll make a post on the website.

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Aragon90



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PostSubject: Re: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Wed Feb 01, 2017 9:56 am

hi i am a guy from sweden and I tried purchasing a 1 month membership using Paysafecard TWICE now, and each time I have been getting the error: Transaction was canceled, how do i do to fix this.

best wishes Aragon90
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Admin
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PostSubject: Re: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Fri Feb 03, 2017 5:43 pm

Paysafecard is not an option in our store. We had problems with working with the company. We have to start the process over again in order to reactivate it, but it wasn't easy getting in touch with them. We do take PayPal on Patreon now.

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Aragon90



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PostSubject: Re: Payment Error after Completion of Transaction: Transaction was Canceled by User.   Sun Feb 05, 2017 12:06 pm

Will i be able to acsess the gold scenen if i get patron?
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